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Writer's pictureRhonda Massad

Beware of vaccine fraud : no emails or fees for COVID vaccine

A recent scam is being executed via email and phone calls asking people for a fee to get the much sought after COVID-19 vaccine. Please note, according to the Government of Quebec's website, we will not be solicited by them either by phone or by email. There will never be a fee for the vaccine for Quebec residents.



Vaccines become available gradually. Some people are vaccinated before others.

People at increased risk of getting infected, developing complications and dying from COVID‑19 are vaccinated as a priority. As more vaccines become available in Canada, vaccination is expanded to include more people.


How will the government contact you?


Any electronic communication or call offering to get vaccinated for a fee is fraudulent. If you believe you have been the victim of a fraudulent communication, please notify the Canadian Anti-Fraud Centre .


If you have difficulty making an appointment online, ask your loved ones for help or consult the COVID-19 Vaccination Registration Procedure document (in French only) (PDF 0.93 Mb), which will guide you step by step in making an appointment. A video of the procedure (in French only) (MP4 25 Mb) is also available.


Where and When to call:


If needed, you can get help by calling from 8 a.m. to 6 p.m. Monday to Friday or 8:30 a.m. to 4:30 p.m. Saturday and Sunday:

  • 418 644-4545

  • 514 644-4545

  • 450 644-4545

  • 819 644-4545

  • 1-877-644-4545 (toll-free line)



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